Returns & Exchanges
Duvaid accepts returns within 30 days of delivery on product that is free of damages and in the original packaging for a full refund excluding any shipping and handling fees. Once your return is received and inspected, your refund will be processed typically within 2-10 business days and applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2 - 10 business days after your credit is applied for it to post to your account. Please email firstname.lastname@example.org to initiate a return.